Privacy Policy

Last updated July 2026

Versinetic Limited ("Versinetic", "we", "us" or "our") is a company registered in England and Wales (number 12189362). You can browse our web pages without disclosing any personally identifiable information about yourself, although we may use cookies and collect other non-identifying information about your browsing activity. If you submit personal information - for example, by completing an enquiry form or emailing us - we will use it only to support your enquiry and your continuing relationship with us. Please take a few moments to read the sections below to understand how we handle your data.

What information we collect

We endeavour to collect and use your personal information only with your knowledge - typically when you make an enquiry through the website, by telephone or by email. The information we collect may include your name, company, postal address, telephone number and any other details provided on the initial enquiry form. Where you choose to provide personal information, it is used in support of the purpose stated at the time it was collected, and subject to any preferences you indicate.

We may also collect non-identifying information about your visit based on your browsing activity, such as the pages you view and the products and services you look at. This helps us to manage and develop the site, deliver a more tailored experience, and improve the products and services we offer. Where you have consented, we may also store and use this information to contact you for market research and marketing purposes by email, telephone or post.

How we use your information

We may use your information for a number of purposes, including: processing your enquiry; delivering the services, products or information you request; responding to complaints or account enquiries; administering debt recovery; and verifying your identity where required. We may also carry out market and product analysis based on how you use our services, and - where you have consented - contact you about new developments, products, services and offers by email, post or telephone.

The choice is always yours. If you have consented to receive information about our products and services, you can contact us at any time to update your details, change how you hear from us, or be removed from our marketing lists. To update your marketing preferences, email info@versinetic.com quoting your name and company, and tell us what you would like us to do.

Cookies and analytics

Our website uses cookies to distinguish you from other users, to give you a good browsing experience, and to help us improve the site. We use strictly necessary cookies required for the site to function, and analytical or performance cookies that let us count visitors and understand how the site is used. Please note that third parties - such as web-traffic analysis providers - may also set cookies over which we have no control.

You can block or delete cookies through your browser settings, though blocking essential cookies may prevent parts of the site from working. For full detail on the cookies we use and how to manage them, see our Cookies Policy.

When we share your information

Versinetic does not sell your personal information to third parties, and we will not pass it to other suppliers unless you have given clear consent - for example, where sharing is necessary to help with your enquiry or to deliver a service to you. We may disclose information about you in the following circumstances:

For the purposes set out in this policy

We share information only in line with the purposes described here and subject to the terms of this Privacy Policy.

In the event of a business transfer

If we undergo a re-organisation or are sold to a third party, personal information we hold about you may be transferred to that entity, to be handled subject to the terms of this policy.

To meet legal or regulatory obligations

We may be required to disclose your personal information to comply with applicable law - for example, in response to a court order.

Social media, blogs and reviews

Any posts or comments you share with us on social media platforms are governed by the terms of the relevant platform and may be made public. These platforms are controlled by others, not by us, and we are not responsible for that sharing - we recommend reviewing each platform's own terms and privacy policy. Any comments you post about us or our products on our blogs, reviews or by email may be visible to others, and you are responsible for ensuring anything you post is lawful and not offensive or defamatory.

How long we keep your information

To meet our data protection obligations, we keep your information only for as long as we genuinely need it for the purpose it was collected. In most cases this means for as long as you continue to use our services, and for a reasonable period afterwards for marketing. After that we delete it, except where we are lawfully permitted to retain data for audit or legal reasons. We hold data on our CRM database for no longer than ten years from receipt, subject to your right to unsubscribe or be forgotten at any time.

Your rights and access to your information

You can write to us at any time to obtain details of the personal information we hold about you. Please quote your name and address together with your contact number, and, where possible, a brief description of the information you would like a copy of - this helps us locate your data more quickly. Write to us at info@versinetic.com, or by post to the Data Protection Officer, Versinetic, Park Point, 17 High Street, Longbridge, Birmingham B31 2UQ United Kingdom.

Depending on the circumstances, we rely on one or more lawful bases to process your personal information. These are your consent, our legitimate interests in running and improving our business, the performance of a contract with you, and compliance with a legal obligation. You also have the right to lodge a complaint with the Information Commissioner's Office if you are concerned about how we have handled your data. You can contact the ICO at https://ico.org.uk.

Information security

We continually review and enhance our technical, physical and managerial procedures to protect your personal data from unauthorised access, accidental loss and destruction. We use industry-standard TLS certificates to encrypt data in transit - access to the Versinetic website is served over HTTPS. Please be aware that communications sent over the internet, such as email, are not secure unless they have been encrypted, and may route through a number of countries before reaching us. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Monitoring of communications

Monitoring or recording of calls, emails, messages and other communications may take place in accordance with UK law, in particular for business purposes such as quality control and training.

Changes to this policy

We reserve the right to amend or update this Privacy Policy at any time, and in response to changes in applicable data protection and privacy law. If we make changes, we will post them on this page. If we ever decide to use personal information in a way materially different from that stated when it was collected, we will tell you and give you a choice about whether we may do so.

Contact us

If you have any question about this Privacy Policy or our data practices, please contact us at info@versinetic.com, or write to the Data Protection Officer, Versinetic, Park Point, 17 High Street, Longbridge, Birmingham B31 2UQ United Kingdom.